Welcome to the

City of Columbia  

Mission Statement

The mission of the Collection Division, also known as the Payment Center, is to collect, control, and deposit City revenues in appropriate City accounts accurately and expediently. The Collection Division’s role includes administration of the city's parking violation/ticket collections system, including collection, processing and depositing of parking ticket fines. We strive to meet customers’ needs for service and information in all service areas that are maintained by the Collection Division as well as meet the financial and auditing needs of the City as it pertains to the intake, posting and depositing of funds to various systems and banks.

General Information

This division is responsible for the receipting and posting of various customer payments such as water, parking tickets, parking rental, and solid waste. We maintain the EasyPay program and the returned check program.

For frequently asked questions (FAQs), please refer to the links to the left.  If you have concerns, ideas, or questions not answered there, please contact us.

We are located on the first floor of our downtown Columbia office at 1136 Washington Street (also known as 1339 Main Street).  The hours of operation for our downtown office are Monday – Friday, 8:30 a.m. – 5:00 p.m.  We can be contacted by phone at 803-545-3361 or by fax at 803-733-8237.  As an alternative, you may contact us by going to our on-line service request link in the menu above.