Utility Operations, Engineering and Customer Care Reorganization Update
City Manager Teresa Wilson announced today that organizational changes have been moving forward for the City of Columbia’s Department of Utility Operations, Department of Engineering and the Customer Care and Field Services Division. During December 2016, Wilson shared with City Council and City staff that an assessment of all operations was underway and she would continue to work internally to identify various ways to improve service delivery and departmental efficiencies and also initiate best practices. Effective January 1, 2017, a new organizational structure became official on a citywide basis, which included changes in the Department of Utility Operations, the Department of Engineering and the Customer Care and Field Services Division.
Public Alert: Residents Urged to be on Alert for City of Columbia Impersonator
Columbia residents are being urged to be on alert for someone impersonating a City of Columbia Water Maintenance employee.
COC has received questions concerning whether city staff goes door to door requesting to test customer’s water. City staff would only do this if requested by the customer. The City does collect samples every day in the water system but this does not require the city to go inside a residence. All city staff would also have proper identification, uniform and or drive a City marked vehicle.
As a reminder, all utility field workers can be identified by uniform which consist of a white polo shirt and blue pants. The polo shirt will reflect a city logo and the employee’s last name. In addition, city workers have proper photo I.D. and drive vehicles with the City logo.
City Council’s Vision for Columbia | #EnvisionColumbia
Hundreds gathered on Tuesday, January 31 for Mayor Steve Benjamin’s State of the City Address at the Darla Moore School of Business. At the address, Mayor Benjamin highlighted the city’s many successes in 2016. He also unveiled City Council’s Vision Statement and mentioned that citizens should look forward to plans for 2017. Attendees were thrilled to see everything that the City has planned to help spur future growth and sustainability.
Over the course of 2016, City Council members worked diligently to come up with a strategic plan to improve the overall quality of life in the city. That strategic plan, known as City Council’s Vision Statement, describes what their ideal state for citizens, businesses, students and tourists will be in the future.