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City Announcements
City of Columbia's Steps to Success


Visit Our Photo Gallery!
Click here to view photos from City events including the Mayor's Drills and Skills Kick Off, the National Night Out Kick Off and the Grand Opening of CiCi's Pizza.

City Stimulus Update
Click here to view information regarding the use of Federal stimulus funds for the City of Columbia.

City Newsroom
Sep 01-05, 2010
URGENT Need for Blood Donors

Sep 03-29, 2010
Fall Main Street Marketplace

Sep 06 2010
City Offices to Close in Observance of Labor Day

Setting Up A New Account

Water accounts can be opened or transferred by submitting a signed water contract via e-mail (cocwater@columbiasc.net), postal delivery, fax(803 733-8219), or by visiting the customer service office at 1339 Main Street between 8:30 a.m. and 5:00 p.m. Please click here to download a copy of the application formYOUR REQUEST WILL NOT BE COMPLETE UNTIL THE CSR MAKES CONTACT WITH THE PERSON REQUESTING SERVICE. After receiving the required documents and a completed water service application, a Customer Service Representative will contact you to complete the transaction

A. We cannot accept request for service from a third party.

B. The account must be listed in the name of lessee or purchaser/owner of property.

C. We will request the following information:

1. The street address where water service is requested.

2. The name to appear on your account.

3. Mailing address if different from the service address.

4. Social Security Number.

5. Place of employment

6. Date service is to begin

7. Contact telephone numbers for home and work

8. Drivers License, Permit or State issued I.D.

9. Copy of Closing statement or Lease agreement (Page reflecting name of landlord and tenant: signature page only)

IN SOME CASES, OUR REPRESENTATIVES WILL NOT BE ABLE TO EXTEND SERVICE AT THE TIME OF YOUR REQUEST. YOU MAY BE GIVEN ADDITIONAL INSTRUCTIONS AND REQUIREMENTS BEFORE SERVICE CAN BE ESTABLISHED.

There is a $30.00 New Account fee added to your first bill. There is an additional $15.00 connection fee.

TRANSFER SERVICE

All past due balances must be zero before service can be transferred. In some cases, your request to transfer may be denied if additional information is needed based on the new address. The Representative will inform you when denial is necessary.

There is a $30.00 New Account fee added to your first bill. There is an additional $15.00 connection fee.

All customers receive a water bill each month. If you do not receive a monthly bill, you must contact Customer Service immediately. Failure to receive a bill does not relieve the customer of the obligation for payment nor from the consequences of non-payment